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Billing
License Management
Manage your Pounce license key, view usage, and upgrade or downgrade your plan.
License Keys
Every Pounce instance requires a license key. License keys start with PC- (Pounce) and follow the format PC-XXXX-XXXX-XXXX.
Your license key is set during the setup wizard and stored in your business configuration. It’s validated on startup and periodically while running.
Tiers
| Tier | Price | Domains | Leads/Mo |
|---|---|---|---|
| Free | $0 | 1 | 100 |
| Starter | $10/mo or $100/yr | 1 | Unlimited |
| Pro | $40/mo or $175/yr | 5 | Unlimited |
| Enterprise | Contact us | Unlimited | Unlimited |
All tiers include the same features. The only difference is how many domains you can run and lead volume.
Viewing Usage
Go to Settings → License to see:
- Current tier and expiration date
- Domains used / max domains
- Leads this month / monthly limit
- AI auto-reply status (active or paused)
Upgrading
- Go to Settings → License
- Click Upgrade
- Select your new tier (Starter or Pro)
- Complete payment via Stripe
- Your license key is updated automatically — no restart required
Downgrading
- Go to Settings → License
- Click Change Plan
- Select a lower tier
- If you have more domains than the new tier allows, you’ll need to deactivate extras first
- Downgrade takes effect at the end of your current billing period
Free Tier Soft Wall
On the Free tier, when you hit 100 leads/month:
- AI auto-reply pauses — no more automatic responses
- New leads still arrive in your dashboard
- Leads are still emailed to you directly
- No data is lost — everything is stored
Upgrade to Starter to resume AI auto-reply and get unlimited leads.
Annual Billing
Save ~17% with annual billing:
- Starter: $10/mo → $100/yr (save $20)
- Pro: $40/mo → $175/yr (save $305)
Switch between monthly and annual in Settings → License → Change Plan.
Questions? Contact us or visit Support