Quick Start

Prerequisites

• A verified email sender. Resend is the recommended option for most businesses.

Step 1: Create Your Account

Go to pouncefirst.com and sign up. No credit card required.

Step 2: Add Your Business Profile

After signing in, go to Account → Profile and add the details Pounce should use when replying:

• Business name and contact email
• Services, service area, prices, and hours
• Website and booking link
• Tone, reply instructions, and handoff rules

Step 3: Create Your First Form

1. Go to Account → Forms.
2. Confirm the form name and active status.
3. Add an allowed domain when you are ready to lock the form to your site.
4. Save the form.

Step 4: Embed the Form

Each form has an embed snippet. Paste it into any page:

<div id="pounce-form"></div>
<script src="https://www.pouncefirst.com/forms/your-form-slug/embed.js"></script>

The form renders on your site and submits directly to Pounce.

Other Embed Options

Iframe — for platforms where you can’t add script tags:

<iframe src="https://www.pouncefirst.com/forms/your-form-slug/render" width="100%" height="600" frameborder="0"></iframe>

Direct link — share the form URL on social media or in emails:

https://www.pouncefirst.com/forms/your-form-slug/render

Step 5: Configure Outbound Email

Go to Account → Email and choose how Pounce should send AI replies to leads.

Recommended: Use Resend with a verified sending domain. Resend is built for transactional email, gives you clear DNS setup steps, and does not require sharing a mailbox password.

Also supported: Use the Pounce sender for the fastest setup, or SMTP when your provider requires it.

Advanced: SMTP is available for providers that do not support API or OAuth sending, but it requires storing an encrypted SMTP password.

Step 6: Watch AI Respond

Submit a test lead through your form. Within seconds:

1. The lead appears in Account → Leads
2. Pounce generates a personalized AI response
3. The response is sent through the outbound email option you configured
4. The lead and AI reply appear in Account → Leads for review

Next Steps

• Configure email to send replies through the Pounce sender, Resend, or SMTP
• Set up booking integration for automated meeting scheduling
• Customize AI responses with your business tone and knowledge