Getting Started
Quick Start
Get Pounce running in under 10 minutes. Create your account, set up your first form, and watch AI respond to leads.
Prerequisites
- A sending provider API key: Resend, SendGrid, or Mailgun
- An LLM API key (OpenAI, Anthropic, or Ollama for self-hosted)
Step 1: Create Your Account
Go to pouncefirst.com and sign up. No credit card required — the free tier includes 100 leads/month.
Step 2: Run the Setup Wizard
After signing in, Pounce walks you through:
- Business info — Company name, industry, description (this feeds the AI’s context)
- Sending provider — Enter your Resend, SendGrid, or Mailgun API key
- AI tone — Choose a response style or write custom instructions
- Booking provider (optional) — Connect Cal.com or Calendly for meeting scheduling
Step 3: Create Your First Form
- Go to Forms in the admin dashboard
- Click New Form
- Add fields (name, email, message are included by default)
- Customize the submit button text and success message
- Save the form
You can also configure per-form settings:
- Custom email subject — Template the subject line with
{{name}},{{business}}, or{{subject}}variables - Custom instructions — Add form-specific AI instructions (e.g., “This form is for quote requests — always ask about budget and timeline”)
Step 4: Embed the Form
Each form has an Embed button that gives you a script tag. Paste it into any page:
<script src="https://app.pouncefirst.com/api/f/your-form-slug/embed.js"></script>
The form renders with your brand colors and submits directly to Pounce.
Other Embed Options
Iframe — for platforms where you can’t add script tags:
<iframe src="https://app.pouncefirst.com/api/f/your-form-slug/embed" width="100%" height="600" frameborder="0"></iframe>
Direct link — share the form URL on social media or in emails:
https://app.pouncefirst.com/api/f/your-form-slug
Step 5: Watch AI Respond
Submit a test lead through your form. Within seconds:
- The lead appears in your Leads dashboard
- Pounce generates a personalized AI response
- The response is sent via your sending provider
- The conversation appears in Conversations for review
Next Steps
- Connect your inbox to receive leads from Gmail, Outlook, or Resend
- Set up booking integration for automated meeting scheduling
- Customize AI responses with your business tone and knowledge
Questions about this topic?
We are here to help. Reach out or check our support resources.